Frequently Asked Questions

Generally there are three types of shirt fabric that you should be aware of when you are basing your buying decision on shrinkage:

1) Standard Cotton T-Shirts

Usually these are the 5.0 oz or 6 oz 100% cotton fabrics. Typically these are pre-shrunk but some shrinkage may occur.

2) “Ringspun” or “Combed Cotton” T-Shirts

These are the finer cotton t-shirts that are usually made of 4 oz or 3 oz 100% cotton fabrics. These types of t-shirts shrink the most especially when washing instructions (i.e. washing cold) are not followed.

3) 50/50 and Tri-Blend T-Shirts

These types of blends, either 50% polyester / 50% cotton or polyester/cotton/rayon blends hold up better in the wash and are recommended when you are looking for a shirt that will be used very often. Customers ordering shirts for athletic purposes or for work environments often opt for a blend.

If you can’t find a shirt in our catalog that you would like us to print for you there’s a good chance that we can source it for you.
Here are some additional catalogs of garments we are able to source for customers (in order of what we are able to source fastest to slowest):

These Catalogs have the widest selection of products:

Alternative Catalog

Second Alternative Catalog

These are manufacturer catalogs for some of our favorite brands:

Next Level Apparel

Bella+Canvas

Los Angeles Apparel

AS Colour

Cotton Heritage

Royal Apparel

To get a price quote for garments you can’t find in main catalog please e-mail us us the following info: 

• Shirt brand

• Shirt style

• Shirt color/colors

• Shirt quantity

• # of print colors in your design & number of print locations (i.e. front & back, or front only)

We don’t offer this service unfortunately. We would recommend looking for a printer that specializes in athletics to do this sort of thing

Often when there are a bunch of different sizes in your order and few shirts ordered in each size we can’t stock extra shirts to print for every size. In many cases we will receive or notice a defective garment from the manufacturer during printing and remove it from your order. Or we may remove a defective print from your order (yes, it does happen). In the printing industry this is known as spoilage and the industry average for spoilage is 3%. Our is less than 1%. Most vendors don’t replace items like this because of the cost involved in re-printing small quantities. We make decisions about replacing garments on a case by case basis when it occurs and if it is possible.
Because of the reality of Spoilage we recommend that you order a few extra shirts than what you need just in case. If you do notice that there is a shirt missing from your order please notify us for credit or a partial refund.

The Pantone matching system is an accurate system for reproducing colors. If you have Pantone colors you would like to use in your design please include the “Pantone Solid Coated” values (they usually end with a “C” like “201C” for example), and we will match them for you.
If you do not have Pantone values we will do our best to match ink colors to the colors included in your art file.

We do not offer this service. If we are able to source the garments you would like to print from one of our distributors we may be able to get the shirts that you would like us to print though.

Here’s a breakdown of our minimums based on the number of print colors involved in a print job:

Minimum orders for printing on Dark garments:

1-color prints – 12 shirt minimum
2-color prints – 24 shirt minimum
3-color prints – 50 shirt minimum
4-color prints – 50 shirt minimum
5-color prints – 50 shirt minimum

Minimum orders for printing on Light garments:

1-color prints – 12 shirt minimum
2-color prints – 12 shirt minimum
3-color prints – 12 shirt minimum
4-color prints – 50 shirt minimum
5-color prints – 50 shirt minimum

Ink Changes 

If you would like us to change the ink color of the design we are printing for for some of the items in your order there is a $20 ink changing fee that applies for every ink change.

Pantone Matching 

On orders that are less than 100 shirts a $10 charge applies on every pantone color mix needed for your order.

Art Charges to Vector Art and Prep for Printing

If you are submitting art to us that is not in vector format (i.e. Something created in Adobe Illustrator and saved to .ai, .eps, or.pdf format) then we may charge you a one-time fee to vector your art. The cost varies depending on how much detail is in your design. For most simple art it is around $20. And if you ask us for the file when your order is done we will be happy to provide you with that.

The best option is to upload your artwork using an image format that supports transparency. If you have access to original vector art please upload an outlined vector .eps or .svg file.
If you don’t have that then a file such as .PNG, .PSD or .GIF. If this is not an option, please add a note from the shopping cart saying you would like our artists to remove the box for you.

In the Design Studio, click the “UPLOAD IMAGE” button. The following file types are supported: .PNG, .GIF, .JPG, .BMP, .TIF, .PSD, .SVG, .EPS

Unless you submit your artwork in Adobe Illustrator vector format it is likely that art fees will apply to make your art printable.

Adobe Illustrator Requirements direct submission to us:

Please submit your Adobe Illustrator files in .ai format with your fonts outlined. Note that if your file contains any low re raster art we may apply an art fee to fully vector your art and make sure it looks good when printed.

Adobe Illustrator Requirements for creating mock-ups with the on-line designer:

Save your Adobe Illustrator file in .eps format. When uploading your art to the designer you will be prompted to match the colors in your design with our stock colors. If you want the original colors in your design matched please add a note about this by clicking the “Add Notes” link on the bottom left side of the designer. We may ask you to send us your design again via email or dropbox later if we need to see the original to match the ink colors.

Adobe Photoshop Requirements direct submission to us:

Please submit your Adobe Photoshop file at least at 300dpi resolution and at least at the size you would like to have your art printed at. Please leave your file unflattened and with the text layers unflattened.

Adobe Photoshop Requirements for creating mock-ups with the on-line designer:

For the purpose of creating a mock-up the best option for Photoshop users would be to create a transparent png file that only has the ink colors showing that you would like to print. When uploading your art to the designer you will be prompted to match the colors in your design with our stock colors. If you want the original colors in your design matched please add a note about this in the “Special Instructions” Text Box later during checkout. We may ask you to send us your design again via email or dropbox later if we need to see the original to match the ink colors. Add a note with your submission that you have a high resolution Adobe Photoshop file and we will contact you after your order submission so that you can submit it to us via email or dropbox.